What Information We Collect; the Purpose of Collection and Use
What Information We Collect
The Purpose of Collection and Use We collect the following categories of information. Our Customers authorize the collection, processing and transfer of such Information, and assume contractual responsibility for providing notification to parents and guardians of students and obtaining all consents as required under applicable laws and regulations.
We collect contact information on our Website from visitors who wish to purchase our Services or seek support. All contact information is provided voluntarily via website forms. Contact information means: first name, last name, e-mail address, job title, name of the organization, country, and state/region. Contact information is used by our sales, support and product teams to contact visitors for the purpose of providing the requested information or support.
In the course of performing our Services for Schools (“Customers”), we collect three categories of information (collectively, “Service Information”).
We ask School officials to provide the following Student Information: a student identifier in the cloud platform(s) used by the School (most commonly the student’s School-assigned email address), the student’s roster (i.e. the list of classes the student is enrolled in, and an identifier for the School they are attending); and, for educational institutions that elect to have our Services handle the setup of student accounts, we also collect the student’s first and last name for each such account. Student Information is used to provide our Services and support. As part of support and troubleshooting activities, select Codevidhya employees may directly access Student Information which resides on the School’s cloud platform. We track the total number of student accounts processed for billing purposes.
Student Information is retained by Codevidhya only for the period of time required to load the information into the cloud platform of the educational institution, our App, and in some instances, to accommodate support / troubleshooting activities. We do not sell Student Information, and is retained only for as long as necessary to provide the Codevidhya Services.
Students that use our Services through our Customers create significant amounts of content such as emails, documents, sites, and blog posts that is retained in the School’s cloud platform. Student Generated Content and content metadata (for example document titles, creation dates) held in the School’s cloud platform is essential for providing the Services, and we access and process it only for that purpose. We do not collect or maintain copies of the Student Generated Content held in the School’s cloud platform.
Some of our Services allow students that use our Services through our Customers to create content outside of the School’s cloud platform. Content creation requires a validated login with the School’s cloud platform, and all interactions with such content are protected with SSL encryption. This Student Generated Content is held in Codevidhya systems and associated with the Customer, the class, and the student identifiers. We do not make such content publically accessible, and use it only to provide the required Services. This Student Generated Content is retained by Codevidhya only for as long as necessary to provide the associated Services (for example display the workspace the student created).
We also collect service health diagnostics, and technical logging information.
We may identify and record the referring source (other Internet location) that directed a visitor to our Website. We collect the referring Website address from the HTTP “referrer header” provided by your browser. We use this information to better serve our current and potential clients, measure our marketing services and to identify where we might find future Customers.
Onward Transfer to Third Parties
Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: mail services (hard copy and email);
Opt-In to Certain Onward Transfers:
We will not transfer your personal information to a third party controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business, and obtaining your opt-in consent. We will not transfer your sensitive personal information to any third party agent or controller without first (i) providing you with information regarding the category of agents and the purpose of such transfer, or, as applicable, the identity of such controller or the nature of such controller’s business, and (ii) obtaining your opt-in consent. In each instance, please allow us a reasonable time to process your response.
Disclosure to Public Authorities, Other Third Parties
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas. We also may disclose your information when we have reason to believe someone is intending to or is causing harm to other users or anyone else that could be harmed by such activities, or our rights or property.
Opt-Out for Direct Marketing
You may opt-out at any time from the use of your personal information for direct marketing purposes by sending a request at firstname.lastname@example.org. Please allow us a reasonable time to process your request.
Access to Personal Information
Retention of Personal Information
How we protect your Information
Links to External Websites